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Author Topic: HMS Customer Service:)  (Read 12416 times)
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bassist
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« on: Feb 07 2010 04:32:15 »

OK, so I (finally) order a 24" actuator. Last minute, I have to change the shipping directions. End of story: I get the actuator 5 days BEFORE it was expected :D

Now I won't be able to rate the product itself until next weekend. But I should be able to B/C I do have the component in my hands.

WTG Casey.
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BiggRedd
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« Reply #1 on: Feb 09 2010 08:44:57 »

I ordered two items from HMS recently. Both shipments made it from Michigan to my small town P.O. in 3 days! That's what I call Customer Service! clap clap

Thanks HyperMegaSat!
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Hyper
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« Reply #2 on: Feb 09 2010 10:09:47 »

Thanks you guys, i too buy stuff online so i know i hate to wait for it. Therefore it has always been part of my business plan to ship asap! Of course i also stock just about everything I sell so that makes it even faster. A lot of dealers out there dont stock anything. You order from them and they call someone like me to ship it for them. You never know how long it will take.
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My son Evan, taken from his family and friends on March 26, 2010 at the age of 15. We love you and miss you Evan. We will see you again soon in heaven. I miss you son. You were the best son a dad could have. I am so proud of you. Save a place for me.
Camarero6030
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« Reply #3 on: Feb 09 2010 02:24:56 »

 I send (3)email no response call(5)time mail box is full that no way to run a busines I like to by (2) items been tryng over a week long nothing
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ftabrat
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« Reply #4 on: Feb 09 2010 03:13:14 »

THAT don't sound like the HMS I know!

by phone 1-810-744-1488
Email  sales@hypermegasat.com
or
(PM hyper here)

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hdrider
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« Reply #5 on: Feb 09 2010 03:20:23 »

you must have had the wrong number or something, i've purchased several things from here and have always received excellent service and very quick response
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Hyper
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« Reply #6 on: Feb 09 2010 03:30:48 »

Yeah, wrong number and wrong email. Our mailbox is defenitely not full, it is unlimited and i check messages 4 times a day at least. Also, our email has been working flawlessly 100%. No issues there either. If you do call and get voicemail leave a message, that means we are on the other lines with customers, but we always get back to you.

810 744 1488

email sales@hypermegasat.com

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My son Evan, taken from his family and friends on March 26, 2010 at the age of 15. We love you and miss you Evan. We will see you again soon in heaven. I miss you son. You were the best son a dad could have. I am so proud of you. Save a place for me.
dishdaddy50
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« Reply #7 on: Feb 10 2010 12:40:55 »

  Dont sound like the Hyper i know my friend, sorry for your trouble but just maybe you have the wrong number. Click on the Hyper link and scroll to the bottom of the page and recheck the number. Have a good day! ::coffeeread
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tracieok
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« Reply #8 on: Feb 10 2010 12:59:03 »

Hypers line and email are always open. Re Check your spelling real close it has to be incorectly entered. Also his phone number works just fine i have had him answer the phone eating his lunch so he dont miss calls
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Slayers
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« Reply #9 on: Feb 13 2010 04:24:08 »

HMS

Has always returned my calls, as for e-mail i never had a problem getting a response

from HMS ever. HMS has the best customer service in the FTA business. :2cen
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